Privacy Policy
This Privacy Policy describes how Dent Guard Pty Ltd (“Dent Guard,” “we,” or “us”) collects, uses, and discloses personal information when you use our website, mobile application, or other services (collectively, the “Services”). By accessing or using our Services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information from you:
- Contact Information: Such as your name, email address, phone number, and mailing address.
- Vehicle Information: Such as the make, model, and year of your vehicle.
- Appointment Details: Such as the date, time, and location of your appointment for dent repair services.
- Payment Information: Such as credit card or other payment details.
- Communications: Any communications, feedback, or inquiries you submit to us.
2. How We Use Your Information
We may use your personal information for the following purposes:
- Providing Services: To schedule appointments, deliver dent repair services, and communicate with you about your appointments.
- Customer Support: To respond to your inquiries, provide customer support, and address any issues or concerns you may have.
- Marketing and Promotions: To send you promotional offers, newsletters, and other marketing communications, where permitted by law.
- Improving Our Services: To analyze trends, monitor usage patterns, and improve the quality and performance of our Services.
- Legal Compliance: To comply with legal obligations and regulations, and to protect the rights, property, and safety of Dent Guard and others.
3. Information Sharing and Disclosure
We may share your personal information with third parties for the following purposes:
- Service Providers: We may engage third-party service providers to assist us in providing the Services, such as payment processors, IT service providers, and marketing agencies.
- Legal Requirements: We may disclose your personal information when required by law or in response to lawful requests from government authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred to the acquiring entity.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Choices
You may choose not to provide certain personal information, but this may limit your ability to use certain features of our Services. You can also opt-out of receiving marketing communications from us by following the unsubscribe instructions included in the communication.
6. Children’s Privacy
Our Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you are a parent or guardian and become aware that your child has provided us with personal information, please contact us to request its deletion.
7. Updates to this Privacy Policy
We may update this Privacy Policy from time to time by posting the revised version on our website. The revised Privacy Policy will be effective as of the date indicated in the updated Privacy Policy. We encourage you to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at support@dentguard.com.au or write to us at PO Box 6039, Maroochydore, QLD 4558.
Thank you for choosing Dent Guard Pty Ltd
